{"id":3985,"date":"2019-04-18T05:36:20","date_gmt":"2019-04-18T05:36:20","guid":{"rendered":"https:\/\/www.uffizio.com\/?p=3985"},"modified":"2026-05-20T05:34:51","modified_gmt":"2026-05-20T05:34:51","slug":"ticketing-system-a-user-friendly-support-service-system","status":"publish","type":"post","link":"https:\/\/uffizio.com\/tr\/blog\/ticketing-system-a-user-friendly-support-service-system\/","title":{"rendered":"Biletleme Sistemi \u2013 Kullan\u0131c\u0131 dostu bir destek hizmeti sistemi"},"content":{"rendered":"
\"support-team\"<\/figure>\r\n\r\n\r\n\r\n

G\u00fcn\u00fcm\u00fczde, bili\u015fim alan\u0131nda herkes yeni bir \u015feyler ortaya koymak i\u00e7in acele ediyor ve bu acele i\u00e7inde hatalar ve \u015fikayetler ka\u00e7\u0131n\u0131lmaz oluyor; ard\u0131ndan \u015fikayet etme ve \u00e7\u00f6z\u00fcm \u00fcretme ad\u0131mlar\u0131 geliyor.<\/p>\r\n\r\n\r\n\r\n

Peki bu s\u00fcre\u00e7, \u015fu anda s\u00f6yledi\u011fimiz gibi, bu kadar kolay m\u0131yd\u0131? Hay\u0131r, de\u011fildi.<\/p>\r\n\r\n\r\n\r\n

E\u011fer bir bili\u015fim \u015firketi i\u015fletiyorsan\u0131z ve daha \u00f6nce yaz\u0131l\u0131m firmalar\u0131n\u0131n m\u00fc\u015fterisi olduysan\u0131z, herhangi bir yaz\u0131l\u0131m sorunuyla kar\u015f\u0131la\u015ft\u0131\u011f\u0131n\u0131zda bunu nas\u0131l \u00e7\u00f6zd\u00fcn\u00fcz?\u00a0<\/p>\r\n\r\n\r\n\r\n

Ne kadar zor olmu\u015ftu ve ne kadar zaman alm\u0131\u015ft\u0131? Belki de \u00e7ok uzun s\u00fcrm\u00fc\u015ft\u00fc.<\/p>\r\n\r\n\r\n\r\n

As\u0131l sorunun ne oldu\u011funu biliyor musunuz?\u00a0<\/p>\r\n\r\n\r\n\r\n

Bu konu \u00fczerinde fazla d\u00fc\u015f\u00fcnmeden \u00f6nce, size yard\u0131mc\u0131 olmak i\u00e7in yeni biletleme sistemini devreye ald\u0131\u011f\u0131m\u0131z\u0131 ve bu nedenle m\u00fc\u015fterilerimiz i\u00e7in herhangi bir sorun olmad\u0131\u011f\u0131n\u0131 belirtelim.\u00a0<\/p>\r\n\r\n\r\n\r\n

Bir\u00e7ok kritik durumda, destek ekibini arayacaks\u0131n\u0131z ve o ki\u015fi o s\u0131rada me\u015fgul olabilir, bu da s\u00fcreci daha da geciktirebilir.\u00a0<\/p>\r\n\r\n\r\n\r\n

But, before recognising the new ticketing\u00a0system\u00a0let’s understand the older method and what difficulties are we talking about?<\/p>\r\n\r\n\r\n\r\n

\u00d6nceki sorunlar:<\/strong><\/h3>\r\n\r\n\r\n\r\n

M\u00fc\u015fteri olarak, sorununuzla ilgili h\u0131zl\u0131 bir yan\u0131t almak istersiniz, ancak bu her zaman m\u00fcmk\u00fcn olmayabilir. \u0130\u015fte bu y\u00fczden daha \u00f6nce web formu sistemi kullan\u0131l\u0131yordu.<\/p>\r\n\r\n\r\n\r\n

Daha \u00f6nce m\u00fc\u015fteriler \u015fikayetleri i\u00e7in \u015firketle telefonla veya e-posta yoluyla ileti\u015fime ge\u00e7meye \u00e7al\u0131\u015f\u0131rlard\u0131. Destek ekibi ise m\u00fc\u015fteriden bir web formu doldurmas\u0131n\u0131 isterdi.\u00a0<\/p>\r\n\r\n\r\n\r\n

Form doldurmak zaman alan bir i\u015f. Formu g\u00f6nderdikten sonra bile \u015fikayetin tam durumunu her zaman \u00f6\u011frenemezsiniz.\u00a0<\/p>\r\n\r\n\r\n\r\n

But it’s not always the mistake of the company as handling a form is difficult and theirs\u00a0no report is generated\u00a0which makes it difficult for the support to know your previous problems.<\/p>\r\n\r\n\r\n\r\n

Bir\u00e7ok kritik durumda, destek ekibinden birini arars\u0131n\u0131z, ancak o ki\u015fi o s\u0131rada me\u015fgul olabilir ve bu durumda uzun s\u00fcre beklemeniz gerekebilir.\u00a0<\/p>\r\n\r\n\r\n\r\n

Yeni Biletleme Sistemi<\/strong><\/h3>\r\n\r\n\r\n\r\n
\"uffizio-support-ticket-system\"<\/figure>\r\n\r\n\r\n\r\n

M\u00fc\u015fterilerimiz bunun fark\u0131ndad\u0131r.\u00a0Ofis<\/strong>\u00a0has been using the ticketing system for a long time. Don’t worry if you are unaware we are here to tell you.<\/p>\r\n\r\n\r\n\r\n

Destek talep sistemi, m\u00fc\u015fteriyle ileti\u015fimi kolayla\u015ft\u0131rmaya yard\u0131mc\u0131 olan bir destek sistemidir. M\u00fc\u015fteri, destek personeliyle kolayca ileti\u015fime ge\u00e7ebilir. Ayn\u0131 zamanda destek ekibi, mevcut sorununuzun kayd\u0131na ve \u00f6nceki verilerinize ula\u015fabilir.\u00a0<\/p>\r\n\r\n\r\n\r\n

It doesn’t only assist the customer, but in addition, executes the work of support team. Makes it easier and the problem-solving process turns out to be more efficient.\u00a0<\/p>\r\n\r\n\r\n\r\n

E-posta kullanarak otomatik bir destek talebi olu\u015fturabilir veya siteyi ya da uygulamay\u0131 ziyaret ederek destek talebi olu\u015fturabilirsiniz.\u00a0<\/p>\r\n\r\n\r\n\r\n

Bilet sistemi e-posta talebinizi i\u015fleme alacakt\u0131r.\u00a0support@uffizio.in<\/strong>\u00a0ve sorunlar\u0131n\u0131z i\u00e7in otomatik olarak bir destek talebi olu\u015fturun.\u00a0<\/p>\r\n\r\n\r\n\r\n

M\u00fc\u015fteri \u015fikayetleri i\u00e7in bir destek talebi olu\u015fturur ve destek sistemi bu talebi, m\u00fc\u015fterinin di\u011fer bilgileriyle birlikte al\u0131r.\u00a0<\/p>\r\n\r\n\r\n\r\n

Bu tek bir destek talebi, destek ekibinin sistematik bir i\u015f ak\u0131\u015f\u0131 i\u00e7inde \u00e7\u00f6z\u00fcmler sunmas\u0131na olanak tan\u0131r.\u00a0<\/p>\r\n\r\n\r\n\r\n

Ayr\u0131ca, m\u00fc\u015fteri hangi destek personelinin i\u015finizle ilgilendi\u011fini bilecektir. \u0130\u015f tamamlan\u0131r tamamlanmaz siz de haberdar olacaks\u0131n\u0131z ve ard\u0131ndan talebi kapatabileceksiniz.\u00a0<\/p>\r\n\r\n\r\n\r\n

\u015eikayetinizle ilgilenen ki\u015fi me\u015fgul ise, talep destek ekibindeki m\u00fcsait olan di\u011fer ki\u015fiye y\u00f6nlendirilir. Talepte yaln\u0131zca \u015fikayetleriniz de\u011fil, sorununuzun \u00e7\u00f6z\u00fclece\u011fi son tarih de belirtilecektir.<\/p>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n

Bilet sistemi yaln\u0131zca \u015fikayetler i\u00e7in mevcut de\u011fildir. Ancak API olu\u015fturmak, beyaz etiketleme yapmak veya yeni \u00f6zellikler talep etmek istiyorsan\u0131z da bilet olu\u015fturabilirsiniz.<\/p>\r\n\r\n\r\n\r\n

\u00c7\u00f6z\u00fcm<\/strong><\/h4>\r\n\r\n\r\n\r\n

Hope you have understood about our ticketing system. So from now on whenever you have a problem or want something new don’t think much. Just generate the ticket and your problems will be resolved for sure.<\/p>","protected":false},"excerpt":{"rendered":"

Today, when everybody in an IT field is in a rush to bring something new and in this rush, there will be mistakes and complaints, then the steps of complaining and bringing solutions. But was this process so easy, like we are saying right now? No, it was not. If you are operating an IT\u00a0company,\u00a0and […]<\/p>\n","protected":false},"author":1,"featured_media":3991,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[29],"tags":[30],"class_list":["post-3985","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-life-at-uffizio"],"acf":[],"yoast_head":"\nTicketing System - A user-friendly support service system<\/title>\n<meta name=\"description\" content=\"Ticketing system is a user friendly support service system which helps to bring solutions to customer complaints.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/uffizio.com\/tr\/blog\/ticketing-system-a-user-friendly-support-service-system\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ticketing System - A user-friendly support service system\" \/>\n<meta property=\"og:description\" content=\"Ticketing system is a user friendly support service system which helps to bring solutions to customer complaints.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/uffizio.com\/tr\/blog\/ticketing-system-a-user-friendly-support-service-system\/\" \/>\n<meta property=\"og:site_name\" content=\"Uffizio\" \/>\n<meta property=\"article:published_time\" content=\"2019-04-18T05:36:20+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-20T05:34:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/uffizio.com\/wp-content\/uploads\/2022\/07\/support.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"970\" \/>\n\t<meta property=\"og:image:height\" content=\"507\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"uffizio\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Yazan:\" \/>\n\t<meta name=\"twitter:data1\" content=\"uffizio\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tahmini okuma s\u00fcresi\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 dakika\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/uffizio.com\\\/tr\\\/blog\\\/ticketing-system-a-user-friendly-support-service-system\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/uffizio.com\\\/tr\\\/blog\\\/ticketing-system-a-user-friendly-support-service-system\\\/\"},\"author\":{\"name\":\"uffizio\",\"@id\":\"https:\\\/\\\/uffizio.com\\\/tr\\\/#\\\/schema\\\/person\\\/5475a82825addfcc6485fb7ddc195eba\"},\"headline\":\"Ticketing System – A user-friendly support service system\",\"datePublished\":\"2019-04-18T05:36:20+00:00\",\"dateModified\":\"2026-05-20T05:34:51+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/uffizio.com\\\/tr\\\/blog\\\/ticketing-system-a-user-friendly-support-service-system\\\/\"},\"wordCount\":653,\"publisher\":{\"@id\":\"https:\\\/\\\/uffizio.com\\\/tr\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/uffizio.com\\\/tr\\\/blog\\\/ticketing-system-a-user-friendly-support-service-system\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/uffizio.com\\\/wp-content\\\/uploads\\\/2022\\\/07\\\/support.jpg\",\"keywords\":[\"Life at Uffizio\"],\"articleSection\":[\"Blog\"],\"inLanguage\":\"tr\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/uffizio.com\\\/tr\\\/blog\\\/ticketing-system-a-user-friendly-support-service-system\\\/\",\"url\":\"https:\\\/\\\/uffizio.com\\\/tr\\\/blog\\\/ticketing-system-a-user-friendly-support-service-system\\\/\",\"name\":\"Ticketing System - 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