{"id":263,"date":"2025-10-08T12:08:50","date_gmt":"2025-10-08T12:08:50","guid":{"rendered":"https:\/\/uffizio.com\/?page_id=263"},"modified":"2026-05-13T11:49:40","modified_gmt":"2026-05-13T11:49:40","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/uffizio.com\/pt\/terms-conditions\/","title":{"rendered":"Termos e Condi\u00e7\u00f5es"},"content":{"rendered":"
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\n Termos e Condi\u00e7\u00f5es <\/h2>\n \n \n \n <\/div>\n\n <\/div>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Este \u00e9 um contrato legal entre o Cliente e a Uffizio India Software Consultants Pvt. Ltd. para o uso do Software Hospedado. Ao utilizar qualquer vers\u00e3o do Software Hospedado, voc\u00ea concorda em ficar vinculado aos termos e condi\u00e7\u00f5es deste contrato.<\/p>

Caso o Cliente n\u00e3o concorde com este contrato, n\u00e3o poder\u00e1 utilizar o Software Hospedado.<\/p>

Defini\u00e7\u00f5es<\/h4>

Software hospedado \u2013 significa o software espec\u00edfico localizado no Centro de Dados Uffizio.<\/p>

Atualiza\u00e7\u00e3o \u2013 significa uma revis\u00e3o ou corre\u00e7\u00e3o que melhora a funcionalidade do Software Hospedado e pode conter novos recursos ou melhorias.<\/p>

Licen\u00e7a de Software Hospedado<\/h4>

A Uffizio concede ao Cliente um acesso por tempo limitado ao Software Hospedado. O acesso n\u00e3o \u00e9 atribu\u00edvel, n\u00e3o \u00e9 transfer\u00edvel e n\u00e3o permite sublicenciamento.<\/p>

Licen\u00e7a de Documenta\u00e7\u00e3o<\/h4>

Sujeito aos termos e condi\u00e7\u00f5es deste contrato, a Uffizio concede ao Cliente uma licen\u00e7a n\u00e3o atribu\u00edvel e n\u00e3o transfer\u00edvel, sem o direito de sublicenciar, para usar a Documenta\u00e7\u00e3o em conex\u00e3o com o uso autorizado do Software Hospedado pelo Cliente. O Cliente n\u00e3o poder\u00e1 reproduzir ou distribuir a Documenta\u00e7\u00e3o de nenhuma forma, seja f\u00edsica ou eletronicamente, sem a permiss\u00e3o expressa e por escrito da Uffizio.<\/p>

Licen\u00e7a do arquivo de idioma<\/h4>

O software hospedado \u00e9 fornecido com todos os arquivos de idioma dispon\u00edveis.<\/p>

Propriedade<\/h4>

O software hospedado e os c\u00f3digos-fonte pertencem \u00e0 Uffizio. Os arquivos de c\u00f3digo-fonte n\u00e3o s\u00e3o fornecidos.<\/p>

Tempo de atividade<\/h4>

A Uffizio garante 99,99% de tempo de atividade do servidor. Isso exclui manuten\u00e7\u00f5es programadas, manuten\u00e7\u00f5es emergenciais, ataques DDoS, casos de for\u00e7a maior e falhas de hardware no seu servidor.<\/p>

Suporte t\u00e9cnico<\/h4>

A Uffizio concorda em fornecer ao Cliente servi\u00e7os de suporte t\u00e9cnico, incluindo a distribui\u00e7\u00e3o peri\u00f3dica de corre\u00e7\u00f5es de erros e pequenas melhorias como atualiza\u00e7\u00f5es. Consultas de suporte t\u00e9cnico por e-mail s\u00e3o aceitas a qualquer momento e ser\u00e3o respondidas durante o hor\u00e1rio comercial normal da Uffizio. A Uffizio se esfor\u00e7ar\u00e1 para responder \u00e0s consultas em at\u00e9 12 horas para solicita\u00e7\u00f5es de segunda a sexta-feira e, para solicita\u00e7\u00f5es recebidas durante o fim de semana, responderemos em at\u00e9 24 horas ou na segunda-feira seguinte.<\/p>

Atualiza\u00e7\u00f5es<\/h4>

Todas as atualiza\u00e7\u00f5es de software hospedado ser\u00e3o instaladas automaticamente ap\u00f3s o lan\u00e7amento, sem custo adicional.<\/p>

Pagamento e entrega<\/h4>

O software hospedado ser\u00e1 preparado e ativado em at\u00e9 24 horas se o pagamento for recebido de segunda a sexta-feira. Se o pagamento for recebido durante o fim de semana, ser\u00e1 preparado e ativado na segunda-feira seguinte. Todos os detalhes de acesso ser\u00e3o enviados por e-mail. N\u00e3o s\u00e3o poss\u00edveis reembolsos.<\/p>

Mudan\u00e7as<\/h4>

A Uffizio poder\u00e1 alterar este acordo a qualquer momento e por qualquer motivo, publicando o acordo modificado no site.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Terms and conditions This is a legal agreement between Customer and Uffizio India Software Consultants Pvt. Ltd. for the use of Hosted Software. By using any version of Hosted Software you agree to be bound by the terms and conditions of this agreement. 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